Legal & Privacy Center

Below are Behavior Balance’s Clinical Disclaimer, Website Privacy Policy, and the Website Terms and Conditions

Clinical Disclaimer

  • The website is not a HIPAA-secure portal. Do not submit sensitive medical information. A full Notice of Privacy Practices is provided to clients upon intake.The Therapy Notes Portal is secure and HIPPA Compliant.

  • Behavior Balance clinicians may provide telehealth services only in states where they either (1) hold an active, unencumbered license; or (2) hold an active Counseling Compact privilege to practice.

    Clinicians must provide documentation of all licenses and compact privileges, which will be verified at hire and at least annually.

  • Behavior Balance is not a crisis service. This site is not intended for emergencies. For emergencies call 911 or 988.

Website Privacy Policy

  • a) “Controller” means the natural or legal person, public authority, agency, or other body, which alone or jointly with others, determines the purposes and means of processing Personal Data.

    (b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

    (c) “Service(s)” means services or support systems provided by the Company.

    (i) “User” means the natural or legal person who is using or has subscribed to the Service(s) by agreeing to the Terms.

    (ii) “Terms” means the binding contract between the Company and User that governs the User's access and use of the Service(s).

  • (a) The User directly provides the Company with most of the data we collect. The Company collects Personal Data from the User from the following sources:

    The Company collects limited information when visitors use the website, including contact form details, cookies, and analytics data. We do not request/store Protected Health Information (PHI) through the website.

    The website is not a HIPAA-secure portal. Do not submit sensitive medical information. Clinical services are delivered through secure third-party systems, including TherapyNotes. This site is not intended for emergencies.

    We use Squarespace as our website provider. Squarespace uses cookies. A Cookies Consent Banner is set up to appear for Users. By accepting, you agree to our use of such cookies.

    (b) This website may contain links to third-party platforms, including electronic health record systems. The Company is not responsible for the content, Practice Practices or Policies of Third-Party websites. Users are encouraged to review applicable Privacy Policies when accessing external platforms/websites.

  • (a) The Company processes the User’s Personal Data to contact the User only at the request of the User.

    (b) The Company will generally collect Personal Data from User only where it needs to create a contract with the User, where the processing is in the Company’s legitimate interests and not overridden by the User’s data protection interests or fundamental rights and freedoms, or where the Company has the User’s consent. In some cases, the Company may also have a legal obligation to collect Personal Data from the User.

    (c) If the Company processes Personal Data with the User’s consent, the User may withdraw their consent at any time.

  • (a) The User acknowledges that the Company may share the User’s Personal Data with its group companies and third-party service providers to offer the User the Company’s Service(s) and/or send information or updates about the Service(s).

    (b) The Company shares Personal Data in the following instances, the Company does not share Personal Data.

  • (a) Company retains the Personal Data when an ongoing legitimate business requires retention of such Personal Data.

    (b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store your Personal Data and isolate it from any further processing until it is deleted.

  • The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a high level of security appropriate to the risk of processing the User’s Personal Data. If you are a User and have any concerns about the security of your Personal Data, please contact us immediately.

  • The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the User shall be notified only if there are material changes to this Policy, if the User is signed up for notification(s). The User agrees to be bound by the current Policy at any time the User utilizes our Services or visits the website.

  • This Policy shall be governed following the laws of the state of North Carolina and the United States of America under this Policy shall be resolved by litigation in the courts of Wayne County, South Carolina, including the federal courts therein, and the Parties all consent to the jurisdiction of such courts, agree to accept service of process by mail and hereby waive any jurisdictional or venue defenses otherwise available to it.

  • If you have any concerns about this Policy, please get in touch with us at info@behaviorbalancenc.com

Website Terms and Conditions

  • These Website Terms and Conditions (hereinafter referred to as the “Agreement”) shall govern the use of all pages on this website (hereinafter collectively referred to as the “Website”) and any services on this website (hereinafter referred to as the “Services”) that are provided by Behavior Balance, PLLC, (hereinafter referred to as the “Company,” “we” or “us”).

    These Terms and Conditions represent the whole agreement and understanding between the Company and the individual or entity who users our website (hereinafter referred to as the “User” or “you”).

  • By using this Website, the User agrees to comply with all of the terms and conditions contained herein in full. If the User doesn't agree with any of the terms and conditions mentioned herein, the User must not use this Website.

  • The User must be at least 18 year(s) of age to use this Website. By using this Website, the User represents and warrants that the User is at least 18 year(s) of age and may legally agree to this Agreement.

  • The Company shall provide the User with certain information as a result of using this Website or its Services. Such information may include but is not limited to, documentation, data, or information developed by the Company and other materials that may assist the User in the use of the Website.

    Subject to the terms and conditions contained herein in this Agreement, the Company authorizes the User a non-exclusive, limited, non-transferable, and revocable license to use the Company's materials solely in connection with its use of this Website.

  • The Company owns all rights to the intellectual property and materials contained in this Website, and all such rights, titles, and interests are reserved. The User is provided a limited license only for the purpose of viewing the material contained on this Website. The User acknowledges that it won't use any intellectual property in a manner that violates any laws.

  • While using this Website, the User may provide the Company with certain information. The User also authorizes the Company to use its information as disclosed in the Privacy Policy [link policy].

  • The User is emphatically restricted from doing the following activities while using this website:

    (a) Publishing any of the Website content in any external media.

    (b) Damaging the Website in any form.

    (c) Using this Website in any way that affects user access to this Website.

    (d) Usage of Website against the laws and regulations of the State of South Carolina and the United States of America.

    (e) Using this Website to engage in any advertising or marketing.

    (f) Extracting data or information while using this Website.

  • In this Agreement, the User Content shall mean any audio, video, text, images, or other materials the User chooses to publish on this Website. By publishing the content on this Website, the User authorizes the Company a non-exclusive, limited, non-transferable, and revocable license to use or reproduce the content in any media.

  • Any user ID and password the User may have created for this Website are confidential, and it is the User's responsibility to safeguard its own ID and Password.

  • The Company does not accept responsibility for the security of the User's account or content. The User agrees to use the Website at its own risk.

  • The Website may show advertisements for or links to third-party websites, products, and/or services (hereinafter referred to as the “Third-Party Ads”). The Company is not responsible for the availability of these Third-Party Ads or the images, content, or any other materials contained therein.

  • The Company shall provide support under the following circumstances:

    (a) Only a Website that is registered under the Company, unaltered by a third party, is eligible for support.

    (b) Support during the term of the Agreement and assistance in updates, upgrades, and bug fixes during such term.

    (c) Answer queries from the User regarding the operations of the Website.

    (d) Use commercially reasonable efforts to correct any errors reported by the User and as confirmed by the Company.

    (e) Use commercially reasonable efforts to respond to each reported error.

  • (a) The Company agrees that, to the best of its knowledge, the Website does not contain any hacking code or mechanism that collects personal information or maintains control of the system without the User's permission or such action which may restrict the User's access to or use of Company Data.

    (b) The User warrants that it will not knowingly introduce, via any means, spyware, adware, ransomware, rootkit, keylogger, virus, trojan, worm, or other code or mechanism designed to permit unauthorized access to User Data, or which may restrict Company’s access to regulate the deliverables granted to the User.

  • The User acknowledges and agrees that the submission of any information is at the User's sole risk, and to the maximum amount, the Company disclaims any and all liability to you for any loss or liability relating to such information in any way.

    The Company makes no warranties that the Website or Service will be uninterrupted, error-free, or secure.

  • The User is free to stop using this Website or Services at any time. The Company reserves the right to terminate this Agreement at any time for any reason, with or without cause. The Company further reserves the right to terminate this Agreement if the User violates any of the terms outlined herein, including, but not limited to, violating the rights of the Company.

  • In no event shall the Company be liable for any loss or damage that may occur to the User arising out of or in any way connected with the User's use of this Website, unless the Company acts in a grossly negligent or reckless manner.

  • The User hereby indemnifies and holds the Company harmless from and against any and all liabilities, legal claims, demands, damages, and expenses (including reasonable attorney’s fees) arising out of or in any connection which may relate to the User's breach of this Agreement or its use or misuse of the Website or Services.

  • In the event any provision of this Agreement is deemed to be invalid or unenforceable, in whole or part, that part shall be severed from the remainder of this Agreement, and all other provisions shall remain in full force and effect as valid and enforceable.

  • This Agreement shall be governed following the laws of the state of North Carolina  and the United States of America under this Agreement shall be resolved by litigation in the courts of Wayne County, North Carolina, including the federal courts therein, and the Parties all consent to the jurisdiction of such courts, agree to accept service of process by mail and hereby waive any jurisdictional or venue defenses otherwise available to it.

  • The Company keeps this Agreement under regular review and may update this webpage at any time. This Agreement may be amended at any time, and the User shall be notified only if there are material changes to this Agreement, if the User is signed up for notification(s). The User agrees to be bound by the current Agreement at any time the User utilizes our Services or visits the website.

  • If you have any concerns about this Agreement, please get in touch with us at info@behaviorbalancenc.com